Privacy Policy
1. Introduction
Business Support Professionals Ltd. (“BS Pros,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable Canadian privacy legislation.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website (www.bspros.ca) and in the course of providing professional services.
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2. What Information We Collect
We collect personal information that is necessary to operate our business and provide services. This may include:
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Name
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Company name
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Job title
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Email address
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Phone number
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Business contact information
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Information provided through contact forms or email correspondence
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Information related to service inquiries or engagements
We do not intentionally collect sensitive personal information unless it is required for a specific engagement and provided voluntarily.
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3. How We Collect Information
Personal information may be collected:
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When you submit a contact form on our website
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When you contact us by email or telephone
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When you engage our services
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When you voluntarily provide information during business discussions
Our website may also automatically collect limited technical information (such as IP address, browser type, and general usage data) through standard website analytics tools.
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4. How We Use Personal Information
We use personal information for the following purposes:
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Responding to inquiries
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Providing professional services
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Managing client relationships
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Communicating regarding engagements
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Maintaining business records
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Improving our website and services
We do not sell, rent, or trade personal information.
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5. Disclosure of Information
We may disclose personal information only:
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When required by law
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When necessary to provide services (e.g., secure professional collaboration tools)
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With your consent
All information shared in the course of professional engagements is treated as confidential and handled with appropriate care.
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6. Consent
By providing personal information to BS Pros, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.
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7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, unauthorized access, misuse, or disclosure.
While no method of electronic transmission or storage is completely secure, we take commercially reasonable steps to protect your information.
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8. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.
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9. Access and Correction
You have the right to request access to personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Requests may be submitted using the contact information below.
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10. Website Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Business Support Professionals Ltd.
Email: [info@bspros.ca]
Location: Edmonton, Alberta, Canada